Delivery & returns

Delivery

Each order is manually prepared and shipped by the creator from our workshops in France and Switzerland, within 48 business hours of your order.

For monthly subscriptions, those who sign up before the 15th of the month will receive their first letter between the 15th and 30th of the same month. Those who sign up after the 15th will receive their first letter the following month.

Estimated delivery times

  • Metropolitan France: 3 to 5 business days
  • Europe: 5 to 10 business days
  • Switzerland: 3 to 5 business days

Shipping costs are calculated automatically at checkout based on your delivery address.

Monthly subscription

For subscribers, each letter is shipped monthly, on a date consistent with the story. You will receive a confirmation email with each shipment.

Returns

Due to the artisanal and personalized nature of our products, returns are not accepted except in case of a product damaged or lost during transport.

Lost or damaged letter

If your letter or order arrives damaged or does not reach you, contact us within 14 days of the scheduled shipping date. We will arrange a free reshipment or a refund according to your preference.

Subscription cancellation

The Reminiscences subscription is non-binding. You can cancel it at any time from your customer area, before the next billing due date.

Contact

For any questions regarding your delivery, contact us via our contact form. We respond within 48 business hours.

L'autrice écrit dans son cahier d'inspirations a la table d'un café

When I write, I think of you...

Not to an abstract reader — to you, who feels things fully, intensely, and in the smallest details of their existence.

⁠It is for you that I choose every word.

It is to you that I write.

Every heroine you will meet in these pages was born from a real woman.

Someone I love, I admire, I understand without even needing to speak to her.

Women from my life, carried into fiction so that other women — perhaps you — may recognize themselves in turn.

That is the secret of these stories.

They are not invented.

They simply pay tribute to you.

Discover our world